What you seem to be saying is that we CAN see the full remote screen but only in a scaled version. i.e with a 1:1 congruence between local and remote montiors" "Hello There" obviously intuited my actual requirement. However, the selected solution does answer correctly the question I MEANT to ask which might have been better phrased along the lines of "can we get the same kind of full screen functionality that we do on almost every other remote access tool, including RDP. I'm definitely not understanding! First, lets tackle your statement: "So the selected solution is kind of wrong " I do understand what you're saying and, technically you're correct. So, a) anyone know if genuine full screen is possible with Quick Assist b) if so, what's the magic trick that does it?Īgreed. But that only applies (so far as I can tell) to the RDP connections, not Quick Assist. The most confident assertion I found was that you could use CTRL+ALT+BREAK to toggle between the full screen and reduced mode. They are either ignorant and mistaking the 90% (ish) we can get for a full screen or they are applying a trick I haven't yet found. I now use 3rd party tools only to log on to the remote station in order to fire up and accept a Quick Assist session as this is far more stable and exhibits far less latency than other tools (except the expensive ones which I can't justify shelling out for) The only limitation which is bugging me is that I cannot find any means of displaying the remote session in Full Screen mode, even though multiple references around the web assert that it is possible. Discovered Quick Assist a couple of weeks back and am now using it regularly alongside my other remote access tools.
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